1) What is mycrichd.com?

    MyCricHD.com provides cricket lovers around the world with a alternative way to enjoy their favourite sport from the comfort of their PC/Laptop/Smartphone/Tablets/Tv. Our service is very affordable & professional.

2) How do I register at mycrichd.net?

    Purchasing access to live events is easy fast and secure, we are verisign secured. Simply click on Sign up/Register on the website and follow the steps.

3) Basic Requirements?

    High speed internet connection atleast you'll need about 3Mbps up to 8Mbps for HD and around 25Mbps for 4K UHD streaming. | Windows and Mac | Browsers: Internet Explorer / Google Chrome / Mozilla FireFox | - Make sure you check our Demo to see which stream suits you the best!


    Make sure your WiFi signals are excellent!

4) Can I share my account with my friend or relative?

    NO - You can not do that, our system will pick up multiple people logging in and will block your account automatically, if you wish your friend or relative to enjoy the same coverage then simply ask them to sign up! Remember our automatic IP detection software will LOCK your account immediately so do not ever try to share - Don't blame us afterwards!

    If you have multiple devices at home i.e Laptops/Mobiles/Tablets/PS3 and you wish to watch on either, make sure you logout from one device before logging in from another.

    What happens once my account is locked?

    Your account will stay locked for 48 hours and that's the final warning. You can contact us after 48 hours to get it unlocked. If your account is locked 2nd time for multiple IPs detection, we will close the account permenantly without refund.

    YOU CAN NOT BE LOGGED IN FROM TWO DEVICES AT A SAME TIME!

5) Do you offer returns or refunds?

    Refund: Honestly, We do not accept your money if you are not happy with our service. but due to high volume of fraud activities (they watch the live video for next few hours/days then asking a refund) the refund for only members who are unable to watch the live video.

    Before you asking a refund you need to contact us. we try to solve your issue Incase we unable to solve your issue, we do full refund back. (Contact us with in 48 Hour after purchase)

    CHARGEBACK CASE
    Case status:Under review with buyer's financial institution. After reviewing the info we received, It could take up to 75 days to get a resolution from payment gateway.
    Please communicate with us before you file the chargeback.

6) Can I watch the stream on a smartphone?

    Yes, as well as desktop / laptop streaming you can watch the match on your smartphone. We provide a separate iOS stream which can be viewing through Safari Browser easily. No need to install an app. .

7) Before I buy, I want to get an idea of the video quality. How can I do that?

    For a sample of the video quality, we recommend that you play our sample clip . We encourage all our users to play the sample clip, prior to registering. In addition to demonstrating the video quality this also checks your system for compatibility.

    Hey I like to subscribe 1 year package but am afraid because I have a bad experience two similar cricket website any idea?

    Don`t worry, We do streams since 2004 our customer satisfaction is our priority. our testimonials result will tell you that we are professional streamer.

8) Is my information private?

    The only information we have is your email and we never share it, We do not have your payment information Financial information it`s handled by trusted company.
    The payment amount will permit access to the streams for the duration of the package or event you purchased.

    Please note that the streams might be offline while matches are not on. The stream will be online at least 15 min prior to start of the match, however In most cases you will be provided with a 24/7 Highlights.

9) How do I change my password?

    To change your password, first login to your account . Then click the "Change Password/Edit Profile" link on the page. Enter your current password and the new password twice to confirm.

10) Can I watch your streams anywhere in the world?

    Anyone in the world is welcome to purchase access and enjoy this great service no matter where in the world you are. Our stream works all over the world. there is no country restriction.

11) What happens once I purchase?

    Once you have purchased event you will be forwarded login details full viewing instructions via email, Please Note that we will email your access information to email address you provide during payment process. no need to wait human process it will be instant activation.

12) What will the quality of the Live, when there is a lot of traffic?

    The video in a live scenario will be streamed at on a variable bit rate basis, this means that we set a maximum upstream rate and your computer will automatically download the stream at the most suitable bit rate for your connection speed and system setup. We currently provide access to streams at bit rates ranging from 600kb/s up to 1200kb/s to 2000kb/s (720p 59fps), as demonstrated on the demo page.

13) Can I watch your streams other then windows or mac Computer?

    Yes Submitted by one of our happy customer, Thanks david. Not a question - just thought I'd let you know. Cricket stream working perfectly on Ubuntu 9.04/Firefox. In addition to a vanilla install of Ubuntu, users will need to add the ubuntu-restricted-extras and the mozilla-mplayer packages refer to Ubuntu forums for further help

14) How can i watch XBMC/KODI device?

    Yes, you can watch XBMC/KODI via Plugin

    Step 1: - Firstly you will need to download and install on XBMC/KODI for your platform HERE (if you don't already have it)

    Secondly, download our Kodi plugin from HERE (UPDATED 26/02/2021 - Kodi 19 Compatible)

    Open up your Kodi/XBMC.

    Then scroll to the right to System - then Settings and click on Add-ons (its highlighted below)

    add-ons

    Once you have pressed Add-ons you will then need to press " Install from zip file "

    kodi

    Locate our plugin that you downloaded and click install

    Now Go back to Main screen
    Select Videos >> Add-ons >> MyCricHD.com
    Click Setting and enter your MyCricHD.com Username and Password
    Now you will need to enter your username and password that you use on here
    (IMPORTANT: You need to use your username and NOT your email adddress)
    And your done!

    More useful setup guide: https://www.youtube.com/watch?v=qo36BYGBdr0

15) I missed live game, do you show replays or Highlights?

    Don't worry! We record it for you High-definition (HD) Full Replay ball by ball and 3000+ Hours Highlights cricket stream available on any devices. Pc, Mac, iPhone, iPad, Android, PS3-4, Smart Tv, Xbox etc..

16) Will you guys provide a support if i`m having problem of stream?

    Live Support Guaranteed 5 minute response time during match hours!

    In order to provide prompt costumer support to our world wide costumer base we have service representatives working from three continents to cover most time zones, We stand behind our prompt and strong costumer support and answer ALL emails and orders, Our response time is in most cases within an hour, however in busy season please allow up to 12h for our response, If you do not receive response within that time frame please check your Junk and Spam folder and try to contact us from different email address.

    We send a copy of each email to our monitoring department and record all email server logs to be able to provide proof of delivery and communication if necessary.

17) Can I connect my pc to the tv, and then watch streams on my TV instead?

    Yes you can connect your computer to the TV screen, and watch the streaming services on your TV instead of your computer. Many computer graphic cards now have S-Video outputs, which will allow you to run an S-Video cable direct from your TV or video equipment. Please click here for more information and details on other methods and equipment to achieve an output from your PC to your TV.

18) Do i need any apps to install to watch live cricket?

    No need to install any apps. You can use any device ( PC, Mac, iOS, Android, Smart Tv's) login via browser.

    We recommend iOS device in Safari browser, Android in Android default browser.

19) Install Google Chrome on Android TV & Android TV Box?

20) How do i watch Live cricket in APPLE TV?

    How to use a web browser on Apple TV using a third-party app
    It's also possible to 'cast' websites to your Apple TV using a third-party app. Apps like AirBrowser(opens in new tab) cost money but are easily available through the App Store. By using it, you can often browse websites that AirPlay is not compatible with, giving you more functionality. That's because it's able to get around any issues with streaming for copyright reasons -- something that isn't really a legal issue if you are streaming from one device to another in the same room or building.

    For many users though, AirPlay is an easier and cheaper solution. If you do want to use AirBrowser, here's how to use it:

    1) Open the AirBrowser app and click Connect Second Screen.
    2) Follow the instructions and click Screen Mirroring in the Control Center.
    3) Choose your Apple TV device.
    4) Browse on your iPad or iPhone as normal and view the content on your Apple TV.

    How to use a web browser on Apple TV using your Mac

    It's also possible to stream the activities of your Mac over to your Apple TV. It follows a fairly similar process to using your iPhone or iPad, but is slightly different. Here's what to do:

    1) On your Mac, click the Control Center icon next to the time on your menu bar.
    2) Click Screen Mirroring.
    3) Wait for your Mac to find the devices available.
    4) Click the Apple TV name.
    5) You may need to enter an AirPlay code to confirm that the correct devices are working together.
    6) You can now use the web browser on your Mac while viewing the content on your Apple TV, giving you a larger view of what is unfolding.

    Will there ever be an official Apple TV web browser?
    Since Apple removed Safari from a much earlier version of Apple TV, it seems fairly unlikely that we'll see an official web browser again. Much of that is because it would be tricky to use.

    While the Apple TV remote is fine for browsing content, it generally defaults to encouraging you to use your iPhone or iPad to enter any long strings of characters, ruining the point of using the Apple TV alone.

    Ultimately, your best web browser on Apple TV experience is to use AirPlay or similar so you can browse the internet on your TV display while enjoying the convenience of typing on your iPhone, iPad or Mac.

21) What if two matches are on at the same time Can I watch both games?

    We have multiple server and multiple stream, you can simply change server to watch.