FAQ's

For a sample of the video quality, we recommend that you play our sample clip . We encourage all our users to play the sample clip, prior to registering. In addition to demonstrating the video quality this also checks your system for compatibility.

Hey I like to subscribe 1 year package but am afraid because I have a bad experience two similar cricket website any idea?

Don`t worry, We do streams since 2004 our customer satisfaction is our priority. our testimonials result will tell you that we are professional streamer.”

We provide on-demand coverage of all India/Pakistan matches and most other matches and they are included in all the packages.
We provide full re-runs which are then replaced with highlights within 24-48 hours!"

For an optimal streaming experience, ensure you have a high-speed internet connection with at least 3 to 8 Mbps for HD and around 25 Mbps for 4K UHD content. Compatible platforms include Windows and Mac, and you can use browsers like Internet Explorer, Google Chrome, or Mozilla Firefox. Don't forget to check our Demo to find the best streaming option for you! Additionally, ensure your WiFi signals are strong for the best performance.”

Sharing your account is strictly prohibited, as our system detects multiple logins and will automatically lock your account for 48 hours on the first offense. After that, any further violations will result in permanent closure of your account without a refund. To enjoy our services on multiple devices, always ensure you log out from one before logging into another, as simultaneous logins are not allowed.”

Refund: Honestly, We do not accept your money if you are not happy with our service. but due to high volume of fraud activities (they watch the live video for next few hours/days then asking a refund) the refund for only members who are unable to watch the live video.

Before you asking a refund you need to contact us. we try to solve your issue Incase we unable to solve your issue, we do full refund back. (Contact us with in 48 Hour after purchase)

CHARGEBACK CASE

Case status:Under review with buyer's financial institution. After reviewing the info we received, It could take up to 75 days to get a resolution from payment gateway. Please communicate with us before you file the chargeback.

The Video in a live scenario will be streamed at on a variable bit rate basis, this means that we set a maximum upstream rate and your computer will automatically download the stream at the most suitable bit rate for your connection speed and system setup. We currently provide access to streams at bit rates ranging from 600kb/s up to 1200kb/s to 2000kb/s (720p 59fps), as demonstrated on the demo page.

The only information we have is your email and we never share it, We do not have your payment information Financial information it`s handled by trusted company. The payment amount will permit access to the streams for the duration of the package or event you purchased.

Please note that the streams might be offline while matches are not on. The stream will be online at least 15 min prior to start of the match, however In most cases you will be provided with a 24/7 Highlights.